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myFRP is a digital vault for you to store and organize all your most important information, files, and wishes in one secure place, for you to access now and to share with your loved ones, so if you’re ever in times of trouble, they’ll be able to swiftly locate all they need.
The idea originated from Bernerdine, when tragedy struck her family. Her story is quite something, but if you haven’t read it yet, you can find all the details here. Now there’s a whole team of us behind the scenes working hard to make sure myFRP remains #1 for safe and secure online personal information storage. If you wish to learn more, head to the About Us page.
Pretty much everything! We’ve split the tool into 8 handy pre-determined categories so it’s easier for you to navigate. Once you log in, you’ll find the modules on the left-hand side. Within each section, you’ll find sub-categories so you can quickly and easily find what you need when required. For a more detailed explanation of what you can store in each module, head over to Features.
We recommend completing all of the sections that apply to you with as much detail as possible to help you stay organized and to assist your loved ones in the future.
Everyone! We built the tool with real people in mind, which is why it works for everybody – no matter who you are or what you do. myFRP is tailored to suit everyone’s personal needs. Not only will it help you stay organized by keeping all your traditionally paper documents in one secure digital place, but it also benefits your loved ones, as they have a central location to find everything they need if something were to happen to you.
Simply use the ‘New User Sign Up’ option or hit the big blue ‘Get Your First Month FREE’ button on the top right of your screen to get started.
Yes, you can create a myFRP account for someone else but we will need to see the person's explicit consent to be able to do this on their behalf, and always ensure to comply with Computer Misuse Act (CMA) 2020.
The information you store on your account will be securely saved online. It’s all encrypted, which means we’ll never be able to view any of your content – only you can decode it when you log in. The one exception is your Nominees, of whom you choose, as well as how much or how little access to your account you grant them. For more information head over to Data Security.
We can’t see any data you store on your account – that’s for your eyes only and for you to share with those you nominate. For the safety of our users, we promise to never share any information we do have (your name and email address) with any other person or company.
Yes. We use two-factor authentication to make sure your account is as secure as possible and to ensure it is always only you accessing your information. That makes it near impossible for attackers to access your account as it means they would not only need your username and password, but also a unique code that’s sent to you each time you attempt to login. We pride ourselves on keeping your sensitive information super secure, and without two-factor authentication, we wouldn’t be keeping our promise.
To keep your account as secure as possible, there's a range of options you can choose from when signing in. You can select to verify your account by either email authentication, Okta verify, Google authenticator, a security question, or more recently we've enabled voice authentication and SMS verification. You only need to opt for one, so choose whatever works best for you. To learn more about all of the multi-factor authentication options supported by myFRP, just click here.
Yes. As long as you have your credentials, you can access your account from anywhere in the world!
Try your best to use a password that’s strong yet memorable. We know this is easier said than done – we’ve all been there! If you do happen to forget your password, head to the login page, then click ‘need help signing in?’ under the new user sign up button. From there, you’ll be able to reset your password via the email address linked to your account, and don’t worry – everything on your account will remain as you left it.
Yes. Our biggest priority is making sure our users’ information and documents are secure and private. We comply with the most stringent industry standards for data confidentiality, integrity and availability. myFRP not only meets but succeeds the high standards set by ISO 27001 as well as being Cyber Essentials and PCI DSS (Payment Card Industry Data Security Standard) compliant and certified. For more information head over to Data Security.
In case you are unhappy with anything regarding your myFRP account, please Contact Us directly and we will try and resolve any issues with utmost immediacy. In the event you are unhappy with the resolution and still want to delete your account, you can simply cancel your subscription. You'll still have access to your account for 60 days after your subscription's expiry date. After 90 days, if your subscription has not been renewed, all your data will be deleted.
Whilst your myFRP subscription is still active, authorized Nominees will still have access to the information you chose to share with them. This information will be accessible to your Nominees for a duration of 90 days from the date it was shared, or until the end of the current subscription – whichever is longer. After 90 days of non-payment, your account will be cancelled and all your data wiped.
A Nominee is someone you trust that you chose to share some or all the data you store on your myFRP account with, from a single file to a whole library. Those you Nominate should be from your inner circle of family and friends or trusted advisors and colleagues. You have full control over how much you share with each Nominee, and you can edit the amount of information they’re able to view at any time, just head to the Data Sharing Module.
Click the ‘share’ icon in the right-hand corner of your screen in whichever module or file you wish to share. You’ll be prompted to pop in their name and email address, and then you’ll select when you wish for them to access your information.
No. Nominees don’t need to purchase a license. Just make sure you’ve set them up from the ‘sharing’ section, then they’ll receive an email with instructions to sign-up.
Yes. The Data Sharing Module is designed so you can manage what information you share, when you share it, and how your chosen Nominees access that information. You’re able to modify your sharing options or simply stop sharing data altogether.
As long as your myFRP subscription is active, your Nominees will be able to access the information you have chosen to share with them, unless you modify or remove your Nominees’ access altogether.
Nominees are granted access to a read-only format of your shared data which means they cannot change any of the details. In order for Nominees to view the information you’ve chosen to share with them, they must set up a free myFRP account to securely sign in. Although Nominees can’t share the information you’ve shared with them, we advise only sharing your delicate data with those you trust most.
Yes. There is no limit on how many myFRP users can nominate you as a Nominee. Once someone has chosen you as their Nominee, you’ll receive an email to notify you. In the Data Sharing Module, you’ll be able to see all of the information shared with you by other users along with information shared by you to your own Nominees.
You are up there when it comes to being reliable and trustworthy! If you're lucky enough to become a Nominee for one or more people, you will receive an email notification from myFRP, and most likely the person will have also mentioned to you about hoping to make you their Nominee. Simply follow the instructions on the email to sign-up for a free myFRP account so you can access important information that has been shared with you.
As long as your myFRP subscription is active, authorized Nominees are able to access the information you have shared with them. Once your subscription expires, we'll keep hold of your data for 90 days. After that, your account will be cancelled and all your data deleted.
A couple of cups of coffee a month, we’ve tried to stick to that. To find the exact cost for your region, head to Pricing.
You can choose to be billed either monthly or annually. There is a slight discount on annual subscriptions because we save money on the yearly costs, so we pass those savings on to you. Regardless of what plan you choose, you’ll receive the first 30-days free.
If you forget, after 30 days of non-payment we'll notify you to remind you to renew your subscription/update your expired card. Your account will be suspended, but you'll still be able to access your information for 60 days. We'll keep hold of it for 90 days, but if after that you still fail to renew your subscription, we'll remove your information for good and your account will be deleted.
We’d be sad to see you go, but if you do decide to leave us, you can cancel for free at any time – no frills attached.
We run promotions from time to time and offer discounted rates on the monthly and annual subscriptions via our Partner Network. Currently, we are offering everyone 1 month's free access to myFRP.
The best option would be to book a 1-on-1 demo from a friendly member of our team so we can figure out a plan that will suit your business best. Otherwise, you can find our pricing guide for businesses here.
Absolutely! We love hearing from you, and we’re always working to better the tool for all of our users. You can either pop us a message via our social media, which you’ll find at the bottom of this page or Get In Touch the old-fashioned way.
Head to our Contact Us page and find your preferred way of reaching us.
Sorry we missed it! Please get in touch with us either by phone, email, or if you prefer, you can message us on social media. If your question is relevant to more users than just yourself, we’ll be sure to add it in right here.
Sign up now and get your first 30 days free!